01
Audit
Map the real process - tools, people, failure points, and where hours disappear. You leave with a prioritized ROI list, not a slide deck.
Automation
Stop running thebusiness by hand
We connect the tools you already use, remove repetitive handoffs, and add smart assistants with human approval - for logistics, law, agencies, clinics, e-commerce, and more. Business logic first, then reliable systems.
The problem
Your team is stilldoing the connecting
Copy-paste between CRM and spreadsheets, follow-ups that slip, status updates stuck in someone's head, and automations nobody trusts. That quietly burns margin every week.
The same update gets typed into CRM, sheets, and chat. One missed field and the next person starts from scratch.
What we offer
Six steps from audit toreliable automation
Start with an audit or a single high-ROI workflow. Expand into strategy, process design, assistants, and integrations as results prove themselves.
02
Automation strategy
Decide what to automate, what stays human, and in what order. Sequencing matters more than tools.
03
Process design
Clean the process before you automate it. Clear owners, stages, and exceptions so the system does not encode chaos.
04
Workflows
Production workflows that run reliably - usually on n8n. Make or Zapier when your setup already lives there.
05
AI agents
Smart assistants with clear rules and human approval - for triage, drafting, and sorting, not unsupervised sends.
06
Systems integration
Connect CRM, databases, email, and the apps you already run so data moves once and stays correct.
Use cases
Highest-ROI automationsby industry
Pick your industry, then toggle a workflow. See the real steps, before to after, and why it pays.
Logistics
Status sync across systems
- TMS status update
- Normalize fields
- Sync CRM + sheet
- Notify customer channel
- Log for audit
Before
The team updates three systems and a customer sheet by hand.
After
One update lands everywhere and notifies the right channel.
Why it pays: Hours back each week; fewer “where is my order?” messages.
“The new system handles everything automatically - so no more papers and chaos around me. Big thanks to Eterna team for being there the whole process.”
Ksenija Jovanovic
Founder, Slikaj sa psima
Why this works
Software craft,sales sense, real systems
Our edge is not another Zap template. We come from software, we sold before we shipped, and we spent years integrating complex custom systems - so we map how the business actually runs before we touch a workflow.
Sales + business logic
We know how deals, handoffs, and follow-ups break in the real world. You feel that on the first meeting - clear questions, clear process, no theater.
Custom systems experience
Years integrating complex custom systems taught us to design around constraints, edge cases, and operators - not happy-path demos.
Methodical from day one
Systematic discovery, owned workflows, human approval where it matters. Clients see the approach before they see the build.
Stack
Practical toolswe put to work
Less abstract stack talk - more what actually runs the work. We pick the layer that fits the job, wire it cleanly, and keep ownership with you.
n8n - connect tools with logic
n8n · Make · Zapier
Primary lane for multi-step workflows across CRM, email, sheets, and your ops tools.
Claude Cowork - recurring tasks
Claude Cowork · Scheduled agents
Automate research digests, triage, and recurring desk work with clear rules and human approval.
Claude Design - design automation
Claude Design · Asset pipelines
Generate and iterate creative assets inside a governed workflow - not random one-off prompts.
Custom apps when the workflow needs a product
Claude Code · Cursor · Bubble
When automation needs a real UI or owned product surface - we build it with AI-assisted code or Bubble.
Where your team already works
CRM · Inbox · Sheets · Existing systems
We connect the tools people already open every day - no new platform tax.
Client stories
What clients sayafter we connect the work
Stefan Petricevic
Founder, FacelessStar
“Weekly Loom updates helped me to always know where things stood without chasing anyone, also with Notion portal was a game changer - all decisions, files, tasks in one place. These guys have good processes”
Ksenija Jovanovic
Founder, Slikaj sa psima
“I was losing track of bookings and constantly dealing with confusion about who was coming when. The new system handles everything automatically - so no more papers and chaos around me. Big thanks to Eterna team for being there the whole process.”
Boban Miljkovic
CEO, Tap Group
“I'm not into apps, but we needed solution as we were constantly dealing with missing inventory and couldn't track who sold or bought what. The TapAPP Marko made solved it easily and our inventory management is at least 50% faster now.”
Process
How wework
Step 1
Discovery
Short call to confirm fit, then a working session on the process that costs you the most.
Step 2
Map
Clear map of the process, success metrics, systems involved, and the checkpoints that stay human.
Step 3
Build + test
Build, test failure paths, and go live with monitoring - not a fragile happy-path demo.
Step 4
Care
Optional retainer for changes, monitoring, and new workflows as the business evolves.
Investment
Clear bands.Scoped outcomes.
Prices are starting bands. Exact scope lands on the strategy call - or in a short process map for multi-step suites.
Single workflow
One high-leverage automation live and monitored - usually n8n.
Starting from
€500
Popular
Business suite
Multi-step workflows across your tools - processes that run without babysitting.
Starting from
€2.000
Agentic system
AI assistants + workflows for ongoing work, with clear rules and human approval.
Starting from
€5.000
Need ongoing changes and monitoring? Ask about the care retainer after go-live.
“The TapAPP Marko made solved it easily and our inventory management is at least 50% faster now.”
Boban Miljkovic
CEO, Tap Group
Questions
Automation FAQfor business owners
Ready to remove manual work?
Book a free 15-minute strategy call. We will pick the highest-ROI workflow and whether a single build or a full suite fits.