Eterna Creative

How we build with AI

We build AI that a business can rely on every day. People stay in charge of the decisions that matter, every AI answer gets checked, costs are known up front, there's a fallback when the AI misses, and someone gets an alert the moment something breaks. Your data stays under your control.

Where we stand

Where we stand on AI

Now.

Building software has become fast and cheap. Getting AI past a demo and into the daily work of a real company is still hard, because AI is powerful and sometimes wrong in the same afternoon.

Next.

AI will take on more of the routine work in every operation: reading documents, answering first questions, routing requests, checking data. The companies that gain the most won't be the ones with the most AI. They'll be the ones whose AI they can trust.

How we do it responsibly.

We keep people in charge of decisions with real consequences. We say plainly what AI can't do for you. We build only what we can monitor and fix. And your data stays yours.

Human in the loop

People decide. AI prepares.

The AI does the preparation: it reads, drafts, sorts, and flags. A person approves at the points we agree with you, usually anything that reaches a customer, a court, an invoice, or a decision you can't undo. We set that line together on the first call, and the build enforces it.

Law firms

Nothing AI-generated reaches a client or a court without a lawyer approving it.

Freight

The system handles routine tracking checks, and anything it can't resolve goes to one queue a person owns.

Every build

When the AI isn't sure, it hands over to a person instead of guessing.

Capabilities

What we build with AI

Assistants and chat

Answer questions from your own documents and data

Document reading

Pull data from invoices, contracts, forms, and scans

Vision

Understand images, photos, and screenshots

Voice agents

Make and take calls, and act on what was said

Speech to text

Turn calls and meetings into searchable text

Image generation

Create visuals from a brief

Video generation

Create and edit video with AI

Knowledge search

Find the right answer across your files

AI agents

Carry out multi-step tasks with tools, within limits you set

Sorting and routing

Classify requests and send them to the right place

Local models

Run AI on your own servers when your data can't leave your network

OpenAI

OpenAI

Claude

Claude

n8n

n8n

Bubble

Bubble

Next.js

Next.js

Supabase

Supabase

Vercel

Vercel

The method

The method behind every build

Every AI feature ships with checks, a fallback, and monitoring.

This is the delivery framework our team follows on our projects. It's written down, versioned, and tested on real builds.

Every build starts with the Blueprint: a written plan and a clear definition of done.

Your data

Your data, under your control

  • AI providers

    We usually build with OpenAI and Anthropic, and we've worked with more than 10 AI providers. We use whichever one your needs and your legal requirements allow.

  • Where data lives

    You choose where your data is hosted: the EU or the US.

  • Agreements

    We sign an NDA on almost every project, and a data processing agreement when your data needs one.

  • Training

    We never train our own models, or any model reused across clients, on your data, and we don't use AI providers that train on it by default. If you want a model that learns from your work, we can train one that is yours alone, on your written instruction and inside your own accounts.

  • Local AI

    For regulated work, we can build with a local or self-hosted model, so your data stays on your network. It costs more and performs differently, and we say both up front.

  • Access

    Access to your systems - code repositories, no-code platforms, your project portal - is set up per client, by role. Everyone on our team works under an agreement with us, and loses access when they stop working with us.

  • Ownership

    You own the code, workflows, accounts, and documentation.

  • GDPR and the EU AI Act

    We don't sell certificates. We design for your obligations from the start: a data processing agreement when needed, hosting in the region you choose, and access limited by role. If what you want to build falls under the EU AI Act, we'll tell you on the first call what it means for the design, which usually comes down to human oversight and a clear record of what the AI did.

    See the full detail on data and security →
FAQ

Frequently asked questions

See how this fits your operation.

Book a free 30-minute strategy call. We'll show you how we'd build the system and map the lightest next step, whether we work together or not.

Book a free strategy call